Providers

Getting started

• Onboarding with Ellie mental health
• Credentialing with Ellie mental health
• CAQH
• Provider referral program
• License renewals
• Updates to our provider agreement

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Sessions & scheduling

• Telehealth / teletherapy / virtual sessions
• Managing your calendar
• Client identity verification
• Importing external calendars into Sigmund
• Exporting your Headway calendar
• Phone consultation vs. full sessions

Provider payouts

• Filing taxes
• Rates and agreements
• Getting paid

Seeing clients

• Client management
• Seeing clients with secondary insurance
• Explaining Headway to your clients
• BCBS MA virtual network
• Navigating client benefit resets with Headway
• Sending assessments to clients on Headway

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Growing your practice

• Getting client referrals
• Market yourself with social media
• Using Psychology Today to grow your practice
• Writing a successful profile bio
• Group practices
• Optimizing profile for referrals

Documentation, billing, & audits/reviews

• Confirming sessions
• Private pay
• Excludes1 Rules (ICD-10)
• Z Codes (ICD-10)
• ICD-10 Diagnosis Code Changes
• "Code First" rules (ICD-10)

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Other

• Credentialing policies – Arizona
• Headway network quality process
• No Surprises Act